在地体验＆娱乐活动
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Misael (Mike) Morales

31
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联络资讯

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营业时间

  • 星期日

    休息日

  • 星期一

    9:00 AM - 6:30 PM

  • 星期二

    9:00 AM - 6:30 PM

  • 星期三

    9:00 AM - 5:00 PM

  • 星期四

    9:00 AM - 5:00 PM

  • 星期五

    9:00 AM - 5:00 PM

  • 星期六

    8:00 AM - 4:30 PM

公司资讯

QA PF  and Instructor

Please come into the room at your assigned time.  If you come in early and I have someone in the you may be asked to leave.  I very much respect and value everyone's privacy.

I very much look forward to working with you.

团队组成

Misael Morales

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热门服务

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Knowledge Transfer - AHT and Performance Related Metrics

15 分钟

This meeting is designed to help you with key metrics such as AHT, Qualty, etc.

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Misael (Mike) Morales - Meet and Greet

15 分钟

This will be our first session only. Its an informal meet and greet designed to put you at ease to let you know how I will be supporting your business.

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QA Results review

30 分钟

This meeting is designed to review your recent QA scores which if below 90% I will invite to make an appointment and review the call/findings.

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Client Escalation/Direct Feedback

15 分钟

If a client escalates or provides direct feedback, this meet will be necessary. We must address client issues within 24 hours.

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