Weill Cornell Medicine - Information Technologies and Services
Contacts
- wcmc.simplybook.me
- ITS Virtual Hub (MacOS Upgrades Only)
- SmartDesk @ 575 Lex *** CLOSED ***, 575 Lexington Avenue, 3rd Floor, 10022, New York
- SmartDesk @ WCMC Library (on site), 1300 York Avenue, Wood Library, 10065, New York
- *** DO NOT USE. FOR TESTING BY ITS ONLY. ***
Opening hours
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Sunday
Day off
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Monday
9:00 AM - 5:00 PM
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Tuesday
9:00 AM - 5:00 PM
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Wednesday
9:00 AM - 5:00 PM
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Thursday
9:00 AM - 5:00 PM
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Friday
9:00 AM - 5:00 PM
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Saturday
Day off
About the company
The Information Technologies & Services Department (ITS) provides comprehensive IT infrastructure, management, service, and support for the Weill Cornell Medical College community. With its wide range of expertise in new and emerging technologies, ITS plays a vital role in advancing the institution’s mission in education, biomedical research, and patient care.Our team
SMARTdesk 1300 York Avenue -1
Weill Cornell Medicine - Information Technologies and Services
SMARTdesk 1300 York Avenue -1
R1A - 9:30 AM
Weill Cornell Medicine - Information Technologies and Services
R1A - 9:30 AM
R4A - 3:00 PM
Weill Cornell Medicine - Information Technologies and Services
R4A - 3:00 PM
R2A - 11:00 AM
Weill Cornell Medicine - Information Technologies and Services
R2A - 11:00 AM
R3A - 1:30 PM
Weill Cornell Medicine - Information Technologies and Services
R3A - 1:30 PM
SMARTdesk 1300 York Avenue -2
Weill Cornell Medicine - Information Technologies and Services
SMARTdesk 1300 York Avenue -2
Summer Schedule with 2 AM and 2 PM slots.
Top services
Student Device Tagging (not Smartphones)
30 min
WCM students can make an appointment (1 device per appointment) to have their laptop or tablet tagged by our technicians to give you access to your email and calendar, and our secure wireless network.
Weill Cornell Medicine - Information Technologies and Services
Student Device Tagging (not Smartphones)
WCM students can make an appointment (1 device per appointment) to have their laptop or tablet tagged by our technicians to give you access to your email and calendar, and our secure wireless network.
Smartphone Registration Help
30 min
New smartphone? You no longer need an in-person appointment to “tag” your phone. Visit the Self-register site for instructions – but you can always still get help at our SMARTDesk if you need it.
Weill Cornell Medicine - Information Technologies and Services
Smartphone Registration Help
New smartphone? You no longer need an in-person appointment to “tag” your phone. Visit the Self-register site for instructions – but you can always still get help at our SMARTDesk if you need it.
Laptop / Mobile Device Service
60 min
Laptop won't boot? Can't connect to the wireless network with your smartphone or tablet? Tagging a new laptop or tablet? Book an appointment to get help with your device.
Weill Cornell Medicine - Information Technologies and Services
Laptop / Mobile Device Service
Laptop won't boot? Can't connect to the wireless network with your smartphone or tablet? Tagging a new laptop or tablet? Book an appointment to get help with your device.
Remote Work Support
30 min
Need help working remotely? Book an in-person appointment to get assistance with common remote work tools like VPN or Zoom. For self-service help, see our IT Service & Remote Work Resources. If you're already remote, please book a visit in
Weill Cornell Medicine - Information Technologies and Services
Remote Work Support
Need help working remotely? Book an in-person appointment to get assistance with common remote work tools like VPN or Zoom.
For self-service help, see our IT Service & Remote Work Resources.
If you're already remote, please book a visit in our Virtual Lab instead.
Device Pickup/Dropoff
60 min
Did you drop off your device for setup or repairs? Have you been allocated a new laptop or tablet from ITS? Returning an Evergreen laptop? Schedule your appointment to pick up or drop off a device.
Weill Cornell Medicine - Information Technologies and Services
Device Pickup/Dropoff
Epic Go-Live Support
30 min
Need assistance related to Epic Go-Live? Book an appointment to get help with your mobile device.
Weill Cornell Medicine - Information Technologies and Services
Epic Go-Live Support
Need assistance related to Epic Go-Live? Book an appointment to get help with your mobile device.
International Loaner Pick Up/Drop Off
60 min
Set Up/Drop Off for International Loaners. This includes Mobile Phones and Laptops. Set Up for mobile devices requires a minimum of an hour.
Weill Cornell Medicine - Information Technologies and Services
International Loaner Pick Up/Drop Off
Set Up/Drop Off for International Loaners. This includes Mobile Phones and Laptops. Set Up for mobile devices requires a minimum of an hour.
Reviews
23 reviews