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SU Advice Southend

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Opening hours

  • Sunday

    Day off

  • Monday

    Day off

  • Tuesday

    10:00 AM - 4:00 PM

  • Wednesday

    Day off

  • Thursday

    10:00 AM - 4:00 PM

  • Friday

    Day off

  • Saturday

    10:00 AM - 2:00 PM

About the company

Hello, we're SU Advice. We hope your Uni days are the best they can be, but for times when things don't quite go to plan, SU Advice has got your back! We are a confidential and impartial service for students at the University of Essex. We're open Tuesdays & Thursdays (10am to 4pm) & alternate Saturdays (10am - 2pm) during term time. Our Southend office is closed during the vacation periods, however, you can still contact or main office at the Colchester Campus see Essex.su/advice

Our team

Senior Caseworker

Top services

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Academic Issue Appointment

45 min

If you are looking for advice and information in relation to your Academic studies please select this option.  This includes support with Extenuating Circumstances, Late Submissions, Exam Board Appeals, Progress Issues, Changing Course, Intermit

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Academic Offence Appointment

45 min

If you have received an allegation of an academic offence, SU Advice can provide support and guidance through the processes and can offer representation at any meetings you may be required to attend.

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Complaints

45 min

SU Advice can provide advice and support in relation to submitting a complaint about the University, another student or a member of staff.  We can support you to understand the relevant processes and procedures and advise on options available to

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Fitness to Practice Appointment

45 min

If you are looking for advice and information in relation to your a Fitness to Practice allegation, please select this option.  Our advisers can discuss the process and support you to attend and prepare for any meetings required with the Univers

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Private Sector Housing Issue Appointment

45 min

If you are looking for advice and information in relation to your Private Sector Housing please select this option.  This includes support with checking your tenancy agreement, issues with deposits, repairs and damage issues, bills and council t

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Student Conduct Offence Appointment

45 min

If you have received an allegation of a Student Conduct offence, SU Advice can provide support and guidance through the processes and can offer representation at any meetings you may be required to attend.

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Tier 4 Visa Extension Appointment

45 min

SU Advice can support you through the process of extending your Tier 4 visa in the UK.  Please note, if you have dependant family members who will also need to extend their visas, please choose the appointment type named "Tier 4 Visa Extension w

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Tier 4 Visa Extension with Dependants Appointment

105 min

SU Advice can support you through the process of extending your Tier 4 visa in the UK.  Please select this option if you have dependant family members who will also need to extend their visas.

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Welfare and Support

45 min

SU Advice can provide support and signposting to relevant welfare support services.  We are not trained counsellors but are happy to provide a listening ear and support to contact relevant services. 

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Other issues

45 min

If you have an issue that is not covered by one of the other topics please select this option.

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