Session Overview This session aims to empower and encourage teams to deliver consistent, excellent customer service throughout the holiday journey using the ZEST service framework. Learning Objectives Understand the emotional value of holidays to our customers Learn the ZEST framework and apply it in destination Reflect on how the team already delivers ZEST and how to enhance it further

Session Overview This training session equips teams with the knowledge and skills to support customers effectively at the airport and during transfers. It emphasizes the importance of first impressions, professional meet-and-greet behaviour, and clear, confident public speaking when delivering transfer, see-off, and see-in speeches. Through discussion, role-play, and practice, participants will develop confidence in representing the company with professionalism, reassurance, and warmth. Learning ObjectivesBy the end of the training, participants will be able to: Understand the challenges guests face at the airport and how to reduce their stress. Make a strong first impression through professional meet-and-greet behaviours. Deliver clear, confident, and engaging transfer, see-off, and see-in speeches. Apply key public speaking skills: audience awareness, confident delivery, and clear communication. Continuously reflect and improve their communication style.

Session Overview This training session is designed to equip Destination Management Company (DMC) partners with the knowledge, confidence, and practical tools needed to respond effectively to incidents and crises involving easyJet holidays customers. You’ll learn how to identify the severity of incidents, follow the correct escalation procedures, and deliver compassionate, professional on-the-ground support.Through real-world scenarios, you’ll explore the use of the DMC Playbook, communication protocols, and best practices in preserving life, maintaining customer wellbeing, and safeguarding easyJet holidays’ reputation. Learning Objectives This training will prepare DMC partners to respond confidently and professionally to customer incidents and crises. Participants will learn how to assess situations, follow the correct escalation procedures, use the DMC Playbook, and provide compassionate, on-the-ground support—ensuring customer safety and protecting easyJet holidays' reputation.

Tubs seat up to 8 people (aged 16+). Booking is per tub and not per person.

Hi, my name is Kristen Bates. I’m a 20 year old entrepreneur that loves being artistic and creative. This is my 2nd year into the nail industry where my main focus is to make sure my client’s leave happy, glamorous and satisfied. Another focus is to perfect my craft as an independent business woman that also strive to push others like myself in doing what’s best for themselves.

Register below for private lessons. Fees paid directly to Coach Danni Individual Lessons $35 / half hour $70 / hour Group Lessons (2-4) $30 per person / half hour $60 per person / half hour Plus $35 registration (annual) and gym fee (per private) paid to Excite! Gym and Cheer. Gym Fees can be found at ExciteGym.com/Privates for both individual and group lessons for both members and non-members.

Preobar es una plataforma que acompaña a personas obesas, especializada en aquellos pacientes que se someten a una cirugía bariátrica, nombre que recibe la cirugía de reducción de estómago. Preobar cuenta con una aplicación móvil destinada al paciente, una aplicación de control para el médico y una aplicación para el familiar. La utilización se extiende desde el inicio del tratamiento hasta la completa recuperación del paciente.

WORKSHOPS 'MAKE YOUR OWN BONBON'Tous les 3èmes mercredis et jeudis du mois.Laurence Jenkell, l'artiste mondialement connue pour ses sculptures Bonbon, vous invite à partager son univers artistique et créer votre propre sculpture ou d’offrir ce workshop à vos proches. Organisés tous les 3èmes mercredis et jeudis du mois, l'artiste vous accompagne pendant trois heures dans toutes les étapes de création de votre sculpture Wrapping Bonbon Collector de 10 cm en plexiglas qui sera signée JENK Studio avec certificat d'authenticité.Ces ateliers peuvent être organisés à Valbonne, au cœur de l'atelier de l'artiste, ou dans le lieu de votre choix.Réservation : Groupe de 8 personnes maximum (particulier, associations, entreprises)Tarif : 450 euros par personnes (le tarif inclut la création d'une sculpture Wrapping Bonbon signée JENK Studio avec certificat d'authenticité, le matériel (plaques de plexiglas recyclées et peinture).Si les dates disponibles ne vous conviennent pas, n'hésitez pas à nous contacter à ce sujet.Every 3rd Wednesday and Thursday of the monthLaurence Jenkell, the world-famous Bonbon artist, invites you to share her artistic universe and create your own sculpture, or to offer this workshop to your loved ones. Held every 3rd Wednesday and Thursday of the month, the artist will take you through the three-hour process of creating your own 10 cm Wrapping Bonbon Collector sculpture in Plexiglas, signed by JENK Studio and accompanied by a certificate of authenticity.These workshops can be organized in Valbonne, in the heart of the artist's studio, or at a location of your choice.Reservations: Groups of 8 people maximum (individuals, associations, companies)Price: 450 euros per person (the price includes creation of a Wrapping Bonbon sculpture signed by JENK Studio with certificate of authenticity, materials (recycled Plexiglas sheets and paint).

Transform your vision into reality. Reserve your complimentary design consultation today.

Zulkaflee Buang