Hello, Thanks for being here! Use the availability to choose a specific time for your Cutco Service Appointment. You'll receive a confirmation email once complete. At the day & time of the appointment, be sure to: Have out all of your Cutco. All knives, gadgets, cuttings boards- even flatware!For a successful service appointment, have the head(s) of the kitchen present for the service. We will do a Knife 101 to review products, answer questions, and review the latest and greatest to complete your Cutco Kitchen. If you have any questions or need additional assistance, please feel free to reach out to me. I look forward to seeing you soon!Caleb SantanaIndependent Cutco Sales Representative call/text: 512-378-3403email: [email protected] my online Cutco Kitchen at mycutcorep.com/calebsantanaKnow someone who could also use a sharpening or is interested in learning about Cutco? Feel free to share this link :)