Ícone da empresa

Misael (Mike) Morales

Horário de abertura

  • Domingo

    Dia de folga

  • Segunda-feira

    09:00 - 18:30

  • Terça-feira

    09:00 - 18:30

  • Quarta-feira

    09:00 - 17:00

  • Quinta-feira

    09:00 - 17:00

  • Sexta-feira

    09:00 - 17:00

  • Sábado

    08:00 - 16:30

Sobre a empresa

QA PF  and Instructor

Please come into the room at your assigned time.  If you come in early and I have someone in the you may be asked to leave.  I very much respect and value everyone's privacy.

I very much look forward to working with you.

Nossa equipe

Misael Morales

Top services

Ícone de serviço

Knowledge Transfer - AHT and Performance Related Metrics

15 min

This meeting is designed to help you with key metrics such as AHT, Qualty, etc.

Ícone de serviço

Misael (Mike) Morales - Meet and Greet

15 min

This will be our first session only. Its an informal meet and greet designed to put you at ease to let you know how I will be supporting your business.

Ícone de serviço

QA Results review

30 min

This meeting is designed to review your recent QA scores which if below 90% I will invite to make an appointment and review the call/findings.

Ícone de serviço

Client Escalation/Direct Feedback

15 min

If a client escalates or provides direct feedback, this meet will be necessary. We must address client issues within 24 hours.

Comentários/Avaliações

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