在地體驗＆娛樂活動
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Misael (Mike) Morales

31
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聯絡資訊

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營業時間

  • 星期日

    店休

  • 星期一

    上午9:00 - 下午6:30

  • 星期二

    上午9:00 - 下午6:30

  • 星期三

    上午9:00 - 下午5:00

  • 星期四

    上午9:00 - 下午5:00

  • 星期五

    上午9:00 - 下午5:00

  • 星期六

    上午8:00 - 下午4:30

公司資訊

QA PF  and Instructor

Please come into the room at your assigned time.  If you come in early and I have someone in the you may be asked to leave.  I very much respect and value everyone's privacy.

I very much look forward to working with you.

團隊組成

Misael Morales

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熱門服務

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Knowledge Transfer - AHT and Performance Related Metrics

15 分鐘

This meeting is designed to help you with key metrics such as AHT, Qualty, etc.

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Misael (Mike) Morales - Meet and Greet

15 分鐘

This will be our first session only. Its an informal meet and greet designed to put you at ease to let you know how I will be supporting your business.

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QA Results review

30 分鐘

This meeting is designed to review your recent QA scores which if below 90% I will invite to make an appointment and review the call/findings.

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Client Escalation/Direct Feedback

15 分鐘

If a client escalates or provides direct feedback, this meet will be necessary. We must address client issues within 24 hours.

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