营业时间

  • 星期日

    休息日

  • 星期一

    11:00 - 17:00

  • 星期二

    11:00 - 17:00

  • 星期三

    11:00 - 17:00

  • 星期四

    13:30 - 17:00

  • 星期五

    13:30 - 17:00

  • 星期六

    休息日

公司资讯

YOOX NET-A-PORTER GROUP is the world’s leading online luxury fashion retailer. The Group is a Global company with Anglo-Italian roots, the result of a game-changing merger, which in October 2015, brought together YOOX GROUP and THE NET -A-PORTER GROUP; the two companies had revolutionized the luxury fashion industry since their birth in 2000.   YOOX NET-A-PORTER GROUP is a unique business with an unrivalled offering including multi-brand in-season online stores NET-A-PORTER, MR PORTER, multi-brand off-season online stores YOOX and THE OUTNET, as well as numerous ONLINE FLAGSHIP STORES, all “Powered by YNAP”. Through a joint venture established in 2012, YOOX NET -A-PORTER GROUP has partnered with Kering to manage the ONLINE FLAGSHIP STORES of several of the French Group's luxury brands.   Uniquely positioned in the high growth online luxury sector, YOOX NET-A-PORTER GROUP has an unrivalled client base of more than 2.5 million high-spending customers, 27 million monthly unique visitors worldwide and combined 2015 net revenues of €1.7 billion. The Group has offices and operations in the United States, Europe, Japan, China and Hong Kong and delivers to more than 180 countries around the world. YOOX NET-A-PORTER GROUP is listed on the Milan Stock Exchange as YNAP. For further information: www.ynap.com.

团队组成

YNAP World Class Service – Telephone Task

Speak to Simon

热门服务

服务项目照片

Customer Care Role-Play-Stage 3

30 分钟

ONLY BOOK THIS SECTION IF YOU HAVE ALREADY SPOKEN TO RECRUITMENT AND PASSED THE TYPED TEST

服务项目照片

Speak to Simon

15 分钟

服务项目照片

Screening call with Charlie

15 分钟

Screening call with Charlie Cruickshanks (Recruitment Partner) in regards to the Distribution Trainer role

服务项目照片

YNAP - Telephone Task - London Premier Adviser

30 分钟

You will be assessed on the following in these calls: You demonstrating luxury customer service You are prepared You are willing to help You are friendly and able build rapport 

评论

87 客户评论

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  • Review user image

    Lilia El Habr

    8/19/2019, 9:16:01 PM

    A pleasant screening call!

    Simon was very friendly and took the time to explain in depth the job role. He is very enthusiastic and a great listener. So far it was a great experience as a first within the recruitment process.

  • Review user image

    Jeanette Mugisha

    6/12/2019, 11:57:05 AM

    Customer Care Role-Play Interview

    Eliza was my interviewee's and she was great! She was very effective, time saving and not intimidating. Very punctual and friendly when dealing with candidate!

  • Review user image

    Gina Lee

    11/7/2018, 1:22:00 PM

    Gina Lee

    A very pleasant experience to chat with Simon. He was very informative and professional.

  • Review user image

    Fiona Choi

    11/1/2018, 5:06:26 PM

    Fiona Choi

    User friendly, convenient and efficient. Saved a lot of time in sending emails to schedule a call back and forth.

  • Review user image

    Daniel Hunter

    9/26/2018, 2:26:42 PM

    Daniel Hunter

    Fast and easy process, very intuitive and an amazing way to quickly gather results required, the entire process thus far seems very fair and open, with all tasks properly described. Fantastic!

  • Review user image

    Katia K. Forte

    8/10/2018, 5:18:49 PM

    Katia Komar

    Very positive experience with online task and telephone interview. I think this is very effective, time saving and convenient for both sides before progressing to further stages. Very punctual and friendly when dealing with candidate. I was very pleased with the recruitment process so far. Thank you.

  • Review user image

    Ann Liu

    8/7/2018, 3:57:30 PM

    Positive Experience

    It was a very positive experience. The interviewer called 5 minutes prior to the interview to explain to me the process. The interview was easy going and professional. Overall it was a great experience. Thank you!

  • Review user image

    Sophie Southmayd

    6/1/2018, 12:06:14 PM

    Phone Interview with Simon

    Simon called me at precisely the time we had agreed upon, and was professional, efficient, and friendly throughout my interview. He took the time to explain the job in more depth, on-top of having already sent me a detailed job description prior to our call. I am very pleased with how the interview was conducted and highly recommend Simon. Thank you!

  • Review user image

    Melanie Mirembe

    4/12/2018, 11:15:03 AM

    ..

    No interview so I don't think it is necessary to give a review when nobody has called me. I was supposed to get a call from Bhavneet but then I get an email telling me to leave feedback. Technical Error?

  • Review user image

    Precious Skeete

    4/9/2018, 10:55:24 PM

    Phone Interview with Bhavneet

    I had an enjoyable and very pleasant phone interview with Bhav, it was friendly and very casual which made me feel at ease and comfortable. She was communicated in an easy going manner and was able to accommodate with any queries I had regarding the role. It was a very pleasant and professional phone interview.

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