公司资讯

Afrodite Lash Artistry, are professional certified eyelash technicians. We believe eyelashes are more than "just lashes" its a form of art that we as a company take very seriously. Relax while we complete your full set, fill, or removal.PATCH TESTS  All new clients will need to have a patch test for eyelash extensionEven if you have had a similar service before at another venue, a patch test will still be required as products used in different salons may vary.Patch tests need to be done at least 24 hours before your first appointment.  Please contact me to arrange a patch test.Please note that if your patch test has not been completed at least 24 hours before your appointment your booking will be cancelledNew Client Policy: We ask that new clients arrive 15 minutes prior to their service to fill out the necessary paperwork and get settled. If you do not arrive 15 minutes before your service, the time it takes to fill out paperwork will be deducted from your total service time. Please keep in mind our lash specialists may have other appointments after yours. We will always do our best to accommodate you.Booking Policy: If you are a new client you will be asked to pay a 50% deposit to secure your first appointment. This can be paid either at the time of your patch test or via PayPal.  If no deposit has been received 24 hours prior to your appointment, your booking will be cancelled.Late Policy:If you are running late to an appointment we ask that you call us to let us know, otherwise we will assume you will not be showing up and may release the appointment. If you are less than 15 minutes late we will try our best to make your lashes as full as possible in the time allotted. You will still be charged full price. If you are more than 15 minutes late we will try our best to accommodate you but reserve the right to reschedule your appointment if we are unable to. Please keep in mind we will always do our best to accommodate your session.Cancellation Policy:Here at Afrodite we understand unforeseen events happen and you may need to cancel an appointment. We ask that you give us 24 hours notice so we can adjust our schedule to accommodate other clients. In the event 24 hours notice is not given we will try our best to re-book the appointment time, If we are unable to fill the time slot we reserve the right to charge a cancellation fee.No Show Policy:We reserve the right to charge a no show fees. After 2 no shows you will not be able to book an appointment unless it is paid in full at time of booking. Absolutely no refunds.Children Policy:Please, no children in the treatment room. Eyelash extensions take a lot of concentration and we ask that there are no distractions in the room. Please have a care provider accompany children under 12, unfortunately we are unable to watch children for you and will not be held responsible. We reserve the right to cancel/reschedule an appointment in the event children are present and unsupervised in which case our cancellation policy may take effect.Makeup Policy:Please thoroughly remove all makeup before coming to your lash session. Eyes must be clean and oil free upon arrival otherwise we will charge a £10 makeup removal fee and the time spent thoroughly removing your makeup will be deducted from your session and you will still pay the full price. We are unable to properly adhere semi-permanent lash extensions on lashes that have makeup/residue buildup and in more serious cases, it can lead to irritation and infection.Age Policy:Clients must be at least 16 years or older to receive services. Minors under 18 must be accompanied by an adult. Mobile Phone Policy:We ask that all cell phones are tuned off or on silent in the treatment rooms. If you are receiving a lash session we ask that you do not open your eyes to check devices until after your session is complete being that our lash specialists are using tweezers, adhesive and other items near the delicate eye area and this takes time away from your service and may irritate eyes during and/or after your session.Lash Fill Policies:If more than 50% of your lashes are detached or grown out it will be considered a new full set of lashes.2 Week Fills: No more than 30% loss of initial set3/4 Week Fills: No more than 50% loss of initial set5+ Week Fills: You will need a new full set of lashes. Even if you have lash retention, lashes need maintenance at least once a month to ensure your lashes are happy and healthy. We must remove lashes that are grown out.