BA Training Simply Book Guideline (HK Division)Dear Brand Partner(s),Thank you for your support on staff training, please kindly find below the latest training guidelines and workflow for your reference.All BA/GS regular training bookings will have to be requested from SimplyBook platform on a quarterly basis. The booking window for the upcoming quarter will be shown on the home page of the platform. Please make the respective bookings during the booking window.Each training type has a corresponding quota, please refer to the following details for more information. Overbooked sessions will be cancelled without prior notice. Only the session(s) at the earlier training date(s) will be acknowledged. (i.e. If the brand books 12th July and 16th July while exceeding the quota, the 16th July session will be cancelled.)The training slots are allocated on a first come first serve basis, no additional slots would be provided if the slots are fully booked or the vendor misses the booking windows. In this case, the vendor can send the training materials or video to store for staff’s self-learning. BA Training Guideline·       Maximum 1 full day/ 2 half-day training (F2F/online format) per quarter, book via “Simply Book”[Each session requires BA full team attendance]·       The brand must provide 100% vendor-funded promoters on training date, with minimum requirement below:No. of headcount per store per brandMinimum no. of promoter support1-3≥ 1 during at least during 11am-8pm4 or more≥ 2 during at least during 11am-8pmFor F2F training, brand must provide venue and transportation. No reimbursement allowed.·       Time slots for HK: (Subject to blackout dates exclusion)           Full-day training (9am-6pm): Available on Monday and Tuesday.     Half-day training (9am-1pm or 2-6pm): Available on Wednesday and Thursday.·       Off- Site/Cross-border/Overseas Training Arrangements            Definition: BAs need to depart from original division to attend training (Including HK to MAO/ MAO to HK)            Above guideline remains unchanged + Please send request email to respective SM/AGM at least 2 months in advance. All off-site training requests need to be agreed by stores.Booking Workflow*:1.       Vendors MUST sign up for an account to view the booking status any time.2.       Upon login, request can be submitted via “Simply book” during the booking period, timeslots to be allocated on a first come first serve basis.3.       The portal will show the booking period for the upcoming 2 quarters. Please save the dates for your own record, there won’t be email notification.4.       The final decision will be based on the booking status under your account (Email confirmation does not count).5.       For any vendor cancellation, please email the respective store SM at least 5 working days in advance. Any cancellations without prior notice will be penalized at BA booking for the following quarter.6.       Cancellation will take place even though training has been confirmed, it is when there are:·       Bookings exceeding the quota will be cancelled. Only the session(s) at the earlier training date(s) will be acknowledged.·       Failed to indicate training format (F2F / online)·       Online training: No Team / Zoom link providedCancellation notices will be sent to the email account that made the booking.7.       No additional slots will be provided outside the booking windows or when the slots are fully booked. The vendor can send the training materials or videos to stores for staff’s self-learning.*DFS reserves the final decision on training arrangement.Should you need help, kindly contact the respective stores’ Sales Manager or Assistant General Manager.HYSAN: [email protected] We thank you for your partnership and support to DFS. If you have any questions, please feel free to contact the Store Team for prompt follow-up. Kind Regards,Merchandising Business Operations (MBO) Team

BA Training Simply Book Guideline (HK Division)Dear Brand Partner(s),Thank you for your support on staff training, please kindly find below the latest training guidelines and workflow for your reference.All BA/GS regular training bookings will have to be requested from SimplyBook platform on a quarterly basis. The booking window for the upcoming quarter will be shown on the home page of the platform. Please make the respective bookings during the booking window.Each training type has a corresponding quota, please refer to the following details for more information. Overbooked sessions will be cancelled without prior notice. Only the session(s) at the earlier training date(s) will be acknowledged. (i.e. If the brand books 12th July and 16th July while exceeding the quota, the 16th July session will be cancelled.)The training slots are allocated on a first come first serve basis, no additional slots would be provided if the slots are fully booked or the vendor misses the booking windows. In this case, the vendor can send the training materials or video to store for staff’s self-learning. BA Training Guideline·       Maximum 1 full day/ 2 half-day training (F2F/online format) per quarter, book via “Simply Book”[Each session requires BA full team attendance]·       The brand must provide 100% vendor-funded promoters on training date, with minimum requirement below:No. of headcount per store per brandMinimum no. of promoter support1-3≥ 1 during at least during 11am-8pm4 or more≥ 2 during at least during 11am-8pmFor F2F training, brand must provide venue and transportation. No reimbursement allowed.·       Time slots for HK: (Subject to blackout dates exclusion)            Full-day training (9am-6pm): Available on Monday and Tuesday.     Half-day training (9am-1pm or 2-6pm): Available on Wednesday and Thursday.·       Off- Site/Cross-border/Overseas Training Arrangements            Definition: BAs need to depart from original division to attend training (Including HK to MAO/ MAO to HK)            Above guideline remains unchanged + Please send request email to respective SM/AGM at least 2 months in advance. All off-site training requests need to be agreed by stores.Booking Workflow*:1.       Vendors MUST sign up for an account to view the booking status any time.2.       Upon login, request can be submitted via “Simply book” during the booking period, timeslots to be allocated on a first come first serve basis.3.       The portal will show the booking period for the upcoming quarter. Please save the dates for your own record, there won’t be email notification.4.       The final decision will be based on the booking status under your account (Email confirmation does not count).5.       For any vendor cancellation, please email the respective store SM at least 5 working days in advance. Any cancellations without prior notice will be penalized at BA booking for the following quarter.6.       Cancellation will take place even though training has been confirmed, it is when there are:·       Bookings exceeding the quota will be cancelled. Only the session(s) at the earlier training date(s) will be acknowledged.·       Failed to indicate training format (F2F / online)·       Online training: No Team / Zoom link providedCancellation notices will be sent to the email account that made the booking.7.       No additional slots will be provided outside the booking windows or when the slots are fully booked. The vendor can send the training materials or videos to stores for staff’s self-learning.*DFS reserves the final decision on training arrangement.Should you need help, kindly contact the respective stores’ Sales Manager or Assistant General Manager.HYSAN: [email protected] We thank you for your partnership and support to DFS. If you have any questions, please feel free to contact the Store Team for prompt follow-up. Kind Regards,Merchandising Business Operations (MBO) Team

GS Training Simply Book Guideline (HK Division)Dear Brand Partner(s),Thank you for your support on staff training, please kindly find below the latest training guidelines and workflow for your reference.All BA/GS regular training bookings will have to be requested from SimplyBook platform on a quarterly basis. The booking window for the upcoming quarter will be shown on the home page of the platform. Please make the respective bookings during the booking window.Each training type has a corresponding quota, please refer to the following details for more information. Overbooked sessions will be cancelled without prior notice. Only the session(s) at the earlier training date(s) will be acknowledged. (i.e. If the brand books 12th July and 16th July while exceeding the quota, the 16th July session will be cancelled.)The training slots are allocated on a first come first serve basis, no additional slots would be provided if the slots are fully booked or the vendor misses the booking windows. In this case, the vendor can send the training materials or video to store for staff’s self-learning.GS Training GuidelinesBrands are welcome to arrange a 30 mins F2F GS team sharing for BA and/or GS.·         Training Period: Monday, Wednesday and Thursday during store briefing            * Subjected to store blackout dates and public holiday exclusion. ·         Training Quota: Maximum 2 slots per quarter ·         Timing & Participants Hysan Time (30 mins) 13:00-13:30 No. of participants (Approx.) 10 * BA and/or GS to be arranged by store team (NO participant list will be shared in advance)  ·         Meet up point Store HYSAN Photo Location 15/F Time 13:00 What can we share?   Suggested focus for GS Sharing:·         Brand story & fun facts,  ·         Hero product(s) refresher,  ·         Newness sharing,  ·         Beauty & market trends.  We strongly encourage brands to bring along materials for sharing, such as testers and samples for GS team to experience the products. Briefing notes, product demonstration tools, quiz etc. are welcomed!*Sharing of any kind of incentive (SPIFF/ Sales target) is strictly not allowed.Booking Workflow*:1.       Vendors MUST sign up for an account to view the booking status any time.2.       Upon login, request can be submitted via “Simply book” during the booking period, timeslots to be allocated on a first come first serve basis.3.       The portal will show the booking period for the upcoming quarter. Please save the dates for your own record, there won’t be email notification.4.       The final decision will be based on the booking status under your account (Email confirmation does not count).5.       For any vendor cancellation, please email the respective store SM at least 5 working days in advance. Any cancellations without prior notice will be penalized at BA booking for the following quarter.6.       Cancellation will take place even though training has been confirmed, it is when there are:·       Bookings exceeding the quota will be cancelled. Only the session(s) at the earlier training date(s) will be acknowledged.·       Failed to indicate training format (F2F / online)·       Online training: No Team / Zoom link providedCancellation notices will be sent to the email account that made the booking.7.       No additional slots will be provided outside the booking windows or when the slots are fully booked. The vendor can send the training materials or videos to stores for staff’s self-learning.*DFS reserves the final decision on training arrangement.Should you need help, kindly contact the respective stores’ Sales Manager or Assistant General Manager.HYSAN: [email protected] We thank you for your partnership and support to DFS. If you have any questions, please feel free to contact the Store Team for prompt follow-up. Kind Regards,Merchandising Business Operations (MBO) Team

BA Training Simply Book Guideline (MAO Division)Dear Brand Partner(s),Thank you for your support on staff training, please kindly find below the latest training guidelines and workflow for your reference.All BA/GS regular training bookings will have to be requested from SimplyBook platform on a quarterly basis. The booking window for the upcoming quarter will be shown on the home page of the platform. Please make the respective bookings during the booking window.Each training type has a corresponding quota, please refer to the following details for more information. Overbooked sessions will be cancelled without prior notice. Only the session(s) at the earlier training date(s) will be acknowledged. (i.e. If the brand books 12th July and 16th July while exceeding the quota, the 16th July session will be cancelled.)The training slots are allocated on a first come first serve basis, no additional slots would be provided if the slots are fully booked or the vendor misses the booking windows. In this case, the vendor can send the training materials or video to store for staff’s self-learning. BA Training Guideline·       Maximum 1 full day/ 2 half-day training (F2F/online format) per quarter, book via “Simply Book”[Each session requires BA full team attendance]·       The brand must provide 100% vendor-funded promoters on training date, with minimum requirement below:No. of headcount per store per brandMinimum no. of promoter support1-3≥ 1 during at least during 11am-8pm4 or more≥ 2 during at least during 11am-8pmFor F2F training, brand must provide venue and transportation. No reimbursement allowed.·       Time slots for HK: (Subject to blackout dates exclusion)            Full-day training (9am-6pm): Available on Monday and Tuesday.     Half-day training (9am-1pm or 2-6pm): Available on Wednesday and Thursday.·       Time slots for Macau (Subject to blackout dates exclusion)     Full-day training (9am-6pm): Available on Monday and Tuesday.     Half-day training (9:30am-1:30pm or 2:30-6:30pm): Available on Wednesday.·       Off- Site/Cross-border/Overseas Training Arrangements            Definition: BAs need to depart from original division to attend training (Including HK to MAO/ MAO to HK)            Above guideline remains unchanged + Please send request email to respective SM/AGM at least 2 months in advance. All off-site training requests need to be agreed by stores.Booking Workflow*:1.       Vendors MUST sign up for an account to view the booking status any time.2.       Upon login, request can be submitted via “Simply book” during the booking period, timeslots to be allocated on a first come first serve basis.3.       The portal will show the booking period for the upcoming quarter. Please save the dates for your own record, there won’t be email notification.4.       The final decision will be based on the booking status under your account (Email confirmation does not count).5.       For any vendor cancellation, please email the respective store SM at least 5 working days in advance. Any cancellations without prior notice will be penalized at BA booking for the following quarter.6.       Cancellation will take place even though training has been confirmed, it is when there are:·       Bookings exceeding the quota will be cancelled. Only the session(s) at the earlier training date(s) will be acknowledged.·       Failed to indicate training format (F2F / online)·       Online training: No Team / Zoom link providedCancellation notices will be sent to the email account that made the booking.7.       No additional slots will be provided outside the booking windows or when the slots are fully booked. The vendor can send the training materials or videos to stores for staff’s self-learning.*DFS reserves the final decision on training arrangement.Should you need help, kindly contact the respective stores’ Sales Manager or Assistant General Manager.StoreE-mailMobileFOUR [email protected] [email protected] 3251 [email protected] [email protected] 9246 / 6679 9249​ [email protected] [email protected] 1327​ [email protected] [email protected] 1323​ [email protected]  [email protected]  [email protected] [email protected] 2280​ [email protected] [email protected] 1224​ [email protected]         We thank you for your partnership and support to DFS. If you have any questions, please feel free to contact the Store Team for prompt follow-up. Kind Regards,Merchandising Business Operations (MBO) Team

BA Training Simply Book Guideline (MAO Division)Dear Brand Partner(s),Thank you for your support on staff training, please kindly find below the latest training guidelines and workflow for your reference.All BA/GS regular training bookings will have to be requested from SimplyBook platform on a quarterly basis. The booking window for the upcoming quarter will be shown on the home page of the platform. Please make the respective bookings during the booking window.Each training type has a corresponding quota, please refer to the following details for more information. Overbooked sessions will be cancelled without prior notice. Only the session(s) at the earlier training date(s) will be acknowledged. (i.e. If the brand books 12th July and 16th July while exceeding the quota, the 16th July session will be cancelled.)The training slots are allocated on a first come first serve basis, no additional slots would be provided if the slots are fully booked or the vendor misses the booking windows. In this case, the vendor can send the training materials or video to store for staff’s self-learning. BA Training Guideline·       Maximum 1 full day/ 2 half-day training (F2F/online format) per quarter, book via “Simply Book”[Each session requires BA full team attendance]·       The brand must provide 100% vendor-funded promoters on training date, with minimum requirement below:No. of headcount per store per brandMinimum no. of promoter support1-3≥ 1 during at least during 11am-8pm4 or more≥ 2 during at least during 11am-8pmFor F2F training, brand must provide venue and transportation. No reimbursement allowed.·       Time slots for HK: (Subject to blackout dates exclusion)            Full-day training (9am-6pm): Available on Monday and Tuesday.     Half-day training (9am-1pm or 2-6pm): Available on Wednesday and Thursday.·       Time slots for Macau (Subject to blackout dates exclusion)     Full-day training (9am-6pm): Available on Monday and Tuesday.     Half-day training (9:30am-1:30pm or 2:30-6:30pm): Available on Wednesday.·       Off- Site/Cross-border/Overseas Training Arrangements            Definition: BAs need to depart from original division to attend training (Including HK to MAO/ MAO to HK)            Above guideline remains unchanged + Please send request email to respective SM/AGM at least 2 months in advance. All off-site training requests need to be agreed by stores.Booking Workflow*:1.       Vendors MUST sign up for an account to view the booking status any time.2.       Upon login, request can be submitted via “Simply book” during the booking period, timeslots to be allocated on a first come first serve basis.3.       The portal will show the booking period for the upcoming 2 quarters. Please save the dates for your own record, there won’t be email notification.4.       The final decision will be based on the booking status under your account (Email confirmation does not count).5.       For any vendor cancellation, please email the respective store SM at least 5 working days in advance. Any cancellations without prior notice will be penalized at BA booking for the following quarter.6.       Cancellation will take place even though training has been confirmed, it is when there are:·       Bookings exceeding the quota will be cancelled. Only the session(s) at the earlier training date(s) will be acknowledged.·       Failed to indicate training format (F2F / online)·       Online training: No Team / Zoom link providedCancellation notices will be sent to the email account that made the booking.7.       No additional slots will be provided outside the booking windows or when the slots are fully booked. The vendor can send the training materials or videos to stores for staff’s self-learning.*DFS reserves the final decision on training arrangement.Should you need help, kindly contact the respective stores’ Sales Manager or Assistant General Manager.StoreE-mailMobileFOUR [email protected] [email protected] 3251 [email protected] [email protected] 9246 / 6679 9249​ [email protected] [email protected] 1327​ [email protected] [email protected] 1323​ [email protected]  [email protected]  [email protected] [email protected] 2280​ [email protected] [email protected] 1224​ [email protected]         We thank you for your partnership and support to DFS. If you have any questions, please feel free to contact the Store Team for prompt follow-up. Kind Regards,Merchandising Business Operations (MBO) Team

GS Training Simply Book Guideline (MAO Division)Dear Brand Partner(s),Thank you for your support on staff training, please kindly find below the latest training guidelines and workflow for your reference.All BA/GS regular training bookings will have to be requested from SimplyBook platform on a quarterly basis. The booking window for the upcoming quarter will be shown on the home page of the platform. Please make the respective bookings during the booking window.Each training type has a corresponding quota, please refer to the following details for more information. Overbooked sessions will be cancelled without prior notice. Only the session(s) at the earlier training date(s) will be acknowledged. (i.e. If the brand books 12th July and 16th July while exceeding the quota, the 16th July session will be cancelled.)The training slots are allocated on a first come first serve basis, no additional slots would be provided if the slots are fully booked or the vendor misses the booking windows. In this case, the vendor can send the training materials or video to store for staff’s self-learning.MAO GS Training GuidelinesBrands are welcome to start with a 30-min F2F/online GS team sharing for BA and/or GS. Details as follows:·       Training period: Monday, Wednesday– Thursday during store briefing* Subjected to store blackout dates and public holiday exclusion.·       Training arrangement*: stores are separated into 4 groups. Each group has 2 timeslots (fixed), the vendor must reserve your training route by group via Simply Book.o   Each brand can only book 2 dates per group per quarter. ·       Time, Participants & Meet-up Point: (* Select 21:00 = Route 1; 23:00 = Route 2 on Simply Book)o   If brand is NOT assorted in the corresponding store, no GS training will take placeo   Grouping & each route is fixed, no changes is allowedi.e. Booking: Group D Route 1. If brand is available in Wynn Palace only, GS training in Wynn Palace will be at 14:30—15:00.What can we share?   Suggested focus for GS Sharing:·         Brand story & fun facts,  ·         Hero product(s) refresher,  ·         Newness sharing,  ·         Beauty & market trends. We strongly encourage brands to bring along materials for sharing, such as testers and samples for GS team to experience the products. Briefing notes, product demonstration tools, quiz etc. are welcomed!*Sharing of any kind of incentive (SPIFF/ Sales target) is strictly not allowed.Booking Workflow*:1.       Vendors MUST sign up for an account to view the booking status any time.2.       Upon login, request can be submitted via “Simply book” during the booking period, timeslots to be allocated on a first come first serve basis.3.       The portal will show the booking period for the upcoming quarter. Please save the dates for your own record, there won’t be email notification.4.       The final decision will be based on the booking status under your account (Email confirmation does not count).5.       For any vendor cancellation, please email the respective store SM at least 5 working days in advance. Any cancellations without prior notice will be penalized at BA booking for the following quarter.6.       Cancellation will take place even though training has been confirmed, it is when there are:·       Bookings exceeding the quota will be cancelled. Only the session(s) at the earlier training date(s) will be acknowledged.·       Failed to indicate training format (F2F / online)·       Online training: No Team / Zoom link providedCancellation notices will be sent to the email account that made the booking.7.       No additional slots will be provided outside the booking windows or when the slots are fully booked. The vendor can send the training materials or videos to stores for staff’s self-learning.*DFS reserves the final decision on training arrangement.Should you need help, kindly contact the respective stores’ Sales Manager or Assistant General Manager.StoreE-mailMobileFOUR [email protected] [email protected] 3251 [email protected] [email protected] 9246 / 6679 9249​ [email protected] [email protected] 1327​ [email protected] [email protected] 1323​ [email protected]  [email protected]  [email protected] [email protected] 2280​ [email protected] [email protected] 1224​ [email protected]          

GS Training Simply Book Guideline (MAO Division)Dear Brand Partner(s),Thank you for your support on staff training, please kindly find below the latest training guidelines and workflow for your reference.All BA/GS regular training bookings will have to be requested from SimplyBook platform on a quarterly basis. The booking window for the upcoming quarter will be shown on the home page of the platform. Please make the respective bookings during the booking window.Each training type has a corresponding quota, please refer to the following details for more information. Overbooked sessions will be cancelled without prior notice. Only the session(s) at the earlier training date(s) will be acknowledged. (i.e. If the brand books 12th July and 16th July while exceeding the quota, the 16th July session will be cancelled.)The training slots are allocated on a first come first serve basis, no additional slots would be provided if the slots are fully booked or the vendor misses the booking windows. In this case, the vendor can send the training materials or video to store for staff’s self-learning.MAO GS Training GuidelinesBrands are welcome to start with a 30-min F2F/online GS team sharing for BA and/or GS. Details as follows:·       Training period: Monday, Wednesday– Thursday during store briefing* Subjected to store blackout dates and public holiday exclusion.·       Training arrangement*: stores are separated into 4 groups. Each group has 2 timeslots (fixed), the vendor must reserve your training route by group via Simply Book.o   Each brand can only book 2 dates per group per quarter. ·       Time, Participants & Meet-up Point: (* Select 21:00 = Route 1; 23:00 = Route 2 on Simply Book)o   If brand is NOT assorted in the corresponding store, no GS training will take placeo   Grouping & each route is fixed, no changes is allowedi.e. Booking: Group D Route 1. If brand is available in Wynn Palace only, GS training in Wynn Palace will be at 14:30—15:00.What can we share?   Suggested focus for GS Sharing:·         Brand story & fun facts,  ·         Hero product(s) refresher,  ·         Newness sharing,  ·         Beauty & market trends. We strongly encourage brands to bring along materials for sharing, such as testers and samples for GS team to experience the products. Briefing notes, product demonstration tools, quiz etc. are welcomed!*Sharing of any kind of incentive (SPIFF/ Sales target) is strictly not allowed.Booking Workflow*:1.       Vendors MUST sign up for an account to view the booking status any time.2.       Upon login, request can be submitted via “Simply book” during the booking period, timeslots to be allocated on a first come first serve basis.3.       The portal will show the booking period for the upcoming quarter. Please save the dates for your own record, there won’t be email notification.4.       The final decision will be based on the booking status under your account (Email confirmation does not count).5.       For any vendor cancellation, please email the respective store SM at least 5 working days in advance. Any cancellations without prior notice will be penalized at BA booking for the following quarter.6.       Cancellation will take place even though training has been confirmed, it is when there are:·       Bookings exceeding the quota will be cancelled. Only the session(s) at the earlier training date(s) will be acknowledged.·       Failed to indicate training format (F2F / online)·       Online training: No Team / Zoom link providedCancellation notices will be sent to the email account that made the booking.7.       No additional slots will be provided outside the booking windows or when the slots are fully booked. The vendor can send the training materials or videos to stores for staff’s self-learning.*DFS reserves the final decision on training arrangement.Should you need help, kindly contact the respective stores’ Sales Manager or Assistant General Manager.StoreE-mailMobileFOUR [email protected] [email protected] 3251 [email protected] [email protected] 9246 / 6679 9249​ [email protected] [email protected] 1327​ [email protected] [email protected] 1323​ [email protected]  [email protected]  [email protected] [email protected] 2280​ [email protected] [email protected] 1224​ [email protected]          

GS Training Simply Book Guideline (MAO Division)Dear Brand Partner(s),Thank you for your support on staff training, please kindly find below the latest training guidelines and workflow for your reference.All BA/GS regular training bookings will have to be requested from SimplyBook platform on a quarterly basis. The booking window for the upcoming quarter will be shown on the home page of the platform. Please make the respective bookings during the booking window.Each training type has a corresponding quota, please refer to the following details for more information. Overbooked sessions will be cancelled without prior notice. Only the session(s) at the earlier training date(s) will be acknowledged. (i.e. If the brand books 12th July and 16th July while exceeding the quota, the 16th July session will be cancelled.)The training slots are allocated on a first come first serve basis, no additional slots would be provided if the slots are fully booked or the vendor misses the booking windows. In this case, the vendor can send the training materials or video to store for staff’s self-learning.MAO GS Training GuidelinesBrands are welcome to start with a 30-min F2F/online GS team sharing for BA and/or GS. Details as follows:·       Training period: Monday , Wednesday - Thursday during store briefing* Subjected to store blackout dates and public holiday exclusion.·       Training arrangement*: stores are separated into 4 groups. Each group has 2 timeslots (fixed), the vendor must reserve your training route by group via Simply Book.o   Each brand can only book 2 dates per group per quarter. ·       Time, Participants & Meet-up Point: (* Select 21:00 = Route 1; 23:00 = Route 2 on Simply Book)o   If brand is NOT assorted in the corresponding store, no GS training will take placeo   Grouping & each route is fixed, no changes is allowedi.e. Booking: Group D Route 1. If brand is available in Wynn Palace only, GS training in Wynn Palace will be at 14:30—15:00.What can we share?   Suggested focus for GS Sharing:·         Brand story & fun facts,  ·         Hero product(s) refresher,  ·         Newness sharing,  ·         Beauty & market trends. We strongly encourage brands to bring along materials for sharing, such as testers and samples for GS team to experience the products. Briefing notes, product demonstration tools, quiz etc. are welcomed!*Sharing of any kind of incentive (SPIFF/ Sales target) is strictly not allowed.Booking Workflow*:1.       Vendors MUST sign up for an account to view the booking status any time.2.       Upon login, request can be submitted via “Simply book” during the booking period, timeslots to be allocated on a first come first serve basis.3.       The portal will show the booking period for the upcoming quarter. Please save the dates for your own record, there won’t be email notification.4.       The final decision will be based on the booking status under your account (Email confirmation does not count).5.       For any vendor cancellation, please email the respective store SM at least 5 working days in advance. Any cancellations without prior notice will be penalized at BA booking for the following quarter.6.       Cancellation will take place even though training has been confirmed, it is when there are:·       Bookings exceeding the quota will be cancelled. Only the session(s) at the earlier training date(s) will be acknowledged.·       Failed to indicate training format (F2F / online)·       Online training: No Team / Zoom link providedCancellation notices will be sent to the email account that made the booking.7.       No additional slots will be provided outside the booking windows or when the slots are fully booked. The vendor can send the training materials or videos to stores for staff’s self-learning.*DFS reserves the final decision on training arrangement.Should you need help, kindly contact the respective stores’ Sales Manager or Assistant General Manager.StoreE-mailMobileFOUR [email protected] [email protected] 3251 [email protected] [email protected] 9246 / 6679 9249​ [email protected] [email protected] 1327​ [email protected] [email protected] 1323​ [email protected]  [email protected]  [email protected] [email protected] 2280​ [email protected] [email protected] 1224​ [email protected]          

GS Training Simply Book Guideline (MAO Division)Dear Brand Partner(s),Thank you for your support on staff training, please kindly find below the latest training guidelines and workflow for your reference.All BA/GS regular training bookings will have to be requested from SimplyBook platform on a quarterly basis. The booking window for the upcoming quarter will be shown on the home page of the platform. Please make the respective bookings during the booking window.Each training type has a corresponding quota, please refer to the following details for more information. Overbooked sessions will be cancelled without prior notice. Only the session(s) at the earlier training date(s) will be acknowledged. (i.e. If the brand books 12th July and 16th July while exceeding the quota, the 16th July session will be cancelled.)The training slots are allocated on a first come first serve basis, no additional slots would be provided if the slots are fully booked or the vendor misses the booking windows. In this case, the vendor can send the training materials or video to store for staff’s self-learning.MAO GS Training GuidelinesBrands are welcome to start with a 30-min F2F/online GS team sharing for BA and/or GS. Details as follows:·       Training period: Monday, Wednesday– Thursday during store briefing* Subjected to store blackout dates and public holiday exclusion.·       Training arrangement*: stores are separated into 4 groups. Each group has 2 timeslots (fixed), the vendor must reserve your training route by group via Simply Book.o   Each brand can only book 2 dates per group per quarter. ·       Time, Participants & Meet-up Point: (* Select 21:00 = Route 1; 23:00 = Route 2 on Simply Book)o   If brand is NOT assorted in the corresponding store, no GS training will take placeo   Grouping & each route is fixed, no changes is allowedi.e. Booking: Group D Route 1. If brand is available in Wynn Palace only, GS training in Wynn Palace will be at 14:30—15:00.What can we share?   Suggested focus for GS Sharing:·         Brand story & fun facts,  ·         Hero product(s) refresher,  ·         Newness sharing,  ·         Beauty & market trends. We strongly encourage brands to bring along materials for sharing, such as testers and samples for GS team to experience the products. Briefing notes, product demonstration tools, quiz etc. are welcomed!*Sharing of any kind of incentive (SPIFF/ Sales target) is strictly not allowed.Booking Workflow*:1.       Vendors MUST sign up for an account to view the booking status any time.2.       Upon login, request can be submitted via “Simply book” during the booking period, timeslots to be allocated on a first come first serve basis.3.       The portal will show the booking period for the upcoming quarter. Please save the dates for your own record, there won’t be email notification.4.       The final decision will be based on the booking status under your account (Email confirmation does not count).5.       For any vendor cancellation, please email the respective store SM at least 5 working days in advance. Any cancellations without prior notice will be penalized at BA booking for the following quarter.6.       Cancellation will take place even though training has been confirmed, it is when there are:·       Bookings exceeding the quota will be cancelled. Only the session(s) at the earlier training date(s) will be acknowledged.·       Failed to indicate training format (F2F / online)·       Online training: No Team / Zoom link providedCancellation notices will be sent to the email account that made the booking.7.       No additional slots will be provided outside the booking windows or when the slots are fully booked. The vendor can send the training materials or videos to stores for staff’s self-learning.*DFS reserves the final decision on training arrangement.Should you need help, kindly contact the respective stores’ Sales Manager or Assistant General Manager.StoreE-mailMobileFOUR [email protected] [email protected] 3251 [email protected] [email protected] 9246 / 6679 9249​ [email protected] [email protected] 1327​ [email protected] [email protected] 1323​ [email protected]  [email protected]  [email protected] [email protected] 2280​ [email protected] [email protected] 1224​ [email protected]