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Opening hours

  • Sunday

    9:00 AM - 9:00 PM

  • Monday

    9:00 AM - 9:00 PM

  • Tuesday

    9:00 AM - 9:00 PM

  • Wednesday

    9:00 AM - 9:00 PM

  • Thursday

    9:00 AM - 9:00 PM

  • Friday

    9:00 AM - 9:00 PM

  • Saturday

    9:00 AM - 9:00 PM

About the company

GenderGP is a transgender health and wellbeing services offering support, medical help and advocacy for the trans and non-binary community and those who care for them.

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Our team

Marianne Oakes

Jayne Olden

Diana Hattersley

Tilly Storr

Jackie Swarbrick

Dr Yasmeen El Rakhawy

Claire Booth

Katie Tiplady-Startin

Amy Walters

Osian Mineur

Dr Lori Beth Bisbey

James Byrne

Jecca Blac

Jordan Jakomin

Penny Iremonger

Owen Smith

Joe Oakes

Lizzy Hunt

Lori Lynn

Nico Novell

Hop

Top services

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Counselling Session for Adults

50 min

Formal, scheduled sessions with our gender specialist counsellors to work through issues, challenges and barriers. These sessions offer a way to really dig deep and talk about what you are going through and plan your journey ahead. Available for you

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Information Gathering Session

50 min

ONLY BOOK THIS ONCE YOU HAVE COMPLETED THE APPRAISAL PATHWAY :)These sessions are a compulsory part of our Appraisal Pathway. They enable us to get to know you and to work out how best to help. It is your chance to tell us how you feel and what you w

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Information Gathering Session - Young People

50 min

ONLY BOOK THIS ONCE YOU HAVE COMPLETED THE APPRAISAL PATHWAY :)These sessions are a compulsory part of our Appraisal Pathway. They enable us to get to know you and to work out how best to help. It is your chance to tell us how you feel and what

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Follow Up Session with Marianne Oakes

30 min

A six-monthly session with a member of the team. These sessions enable you to let us know how you are doing and answer any questions you may have. Choose which member of the Team would be best suited to hear your thoughts and answer any queries. Plea

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Surgery Referral Assessment

40 min

One or two sessions, depending on need, with one of our gender specialist counsellors. These sessions are required to inform surgical referral letters. A chance for you to share your thoughts on what you hope that surgery will achieve.This session wi

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Virtual Makeup Lesson

30 min

Join Jecca Blac’s makeup experts for a one to one session. Learn how to apply your makeup and create your best look - whether it’s a day in the office, an informal dinner party look or something extra special for New Year’s Eve! No experience or prod

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Guided Appraisal Pathway Session

50 min

Let us walk you through every step of the Appraisal Pathway. Together with a member of the Pathway Team - who will answer any questions you may have along the way - you will complete the full registration and appraisal process. We will work with you

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Phone Call with the Pathway Team

15 min

A useful session to ask a member of our Pathway Team anything you would like about how we work and about your care. The Pathway Team Member will contact you via phone on a withheld number. 

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Discovery Session

40 min

This is a chance to speak to one of our very experienced team members about what GenderGP do, how we can help and what your hopes for your journey are. The session takes place over phone or Skype at a time convenient to you. This isn't a traditional

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Face to Face Counselling - 50 Minutes with Tilly Storr

50 min

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Face to Face Counselling - 50 Minutes with Jayne Olden

50 min

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Face to Face Counselling - 50 Minutes with Jackie Swarbrick

50 min

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Face to Face Counselling - 50 Minutes with Marianne Oakes

50 min

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Counselling with Marianne Oakes

50 min

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Online Counselling - 30 minutes with Tilly Storr

30 min

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Hypnotherapy Sessions - 90 minutes with Tilly Storr

90 min

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Hypnotherapy Sessions

90 min

Hypnotherapy Sessions can assist with many issues, including but not limited to: Anxiety Confidence & Self EsteemWeight LossStop SmokingFears & Phobias (Needles, Surgery, Flying, Water/Swimming, Animals etc.)Pain ManagementBad Habit

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Couples Counselling - 50 minutes with Marianne Oakes

50 min

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Couples Counselling - 50 minutes with Jackie Swarbrick

50 min

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Family Therapy - 90 minutes with Marianne Oakes

90 min

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Follow up Session with Counsellor - 30 minutes with Claire

30 min

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Support Session with Counsellor - 50 minutes with Claire

50 min

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Support Session with Counsellor - 50 minutes with Jayne

50 min

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Discovery Session with Counsellor - 30 minutes with Jayne

30 min

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Support Session with Marianne - 50 minutes

50 min

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Surgery Referral Session with Marianne - 50 minutes

50 min

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Information Gathering Session Adult - 50 minutes with Tilly

50 min

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Support Session with Counsellor - 50 minutes with Tilly

50 min

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Surgery Referral Session - 50 minutes with Tilly

50 min

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Information Gathering Session Adult - 50 minutes with Jayne

50 min

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Information Gathering Session Adult - 50 minutes with Jackie

50 min

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Information Gathering Session Adult - 50 minutes with Amy

50 min

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Information Gathering Session Adult - 50 minutes with Diana

50 min

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Appraisal Pathway Guided Session - 60 minutes with Katie

60 min

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Questions for Pathway Team - 15 minutes with Osian

15 min

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Doctor Consultation

30 min

If you have a medical query and wish to speak to a doctor then you can book a dedicated slot to enable you to do so. Discuss your health, your transition or your medication. This is a 30 minute appointment, which will be conducted by video.

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Doctor Consultation

50 min

If you have a medical query and wish to speak to a doctor then you can book a dedicated slot to enable you to do so. Discuss your health, your transition or your medication. This is a 50 minute appointment, which will be conducted by video.

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Support Session with Marianne - 25 minutes

25 min

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Support Session with Counsellor - 25 minutes with Jayne

25 min

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Support Session with Counsellor - 25 minutes with Claire

25 min

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Information Gathering Session Adult - 50 minutes with Claire

50 min

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Support Session with a Counsellor

50 min

An ad hoc session with one of our gender specialist counsellors to share something important or discuss something that is troubling you. These are valuable for you, your family, your loved one or anyone who is trying to work through their thoughts an

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Voice Feminization Workshop

60 min

Workshop in a group format to inform and educate trans and non-binary individuals about how voice therapy can help them to feminize their voice. The session will take place over Zoom and will be in the form of an interactive seminar. Participants wil

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Voice Masculinization Workshop

60 min

Workshop in a group format to inform and educate trans and non-binary individuals about how voice therapy can help them to masculinize their voice. The session will take place over Zoom and will be in the form of an interactive seminar. Participants

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Online Counselling - 30 minutes with Jayne Olden

25 min

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GP Focused Session with Katie Tiplady-Startin

30 min

Process: Katie is our Chief Operating Officer and is in charge of process. Book with Katie if you want to understand more about GenderGP and how our gender specialist team works with doctors to provide care to mutual patients

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Information Gathering Session Young People - 50 minutes with Marianne

50 min

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Sustanon Training Sessions

45 min

You will need to have your medication and supplies ready for the appointment. Everyone must have someone, a friend, family member etc. with them for this session and, for anyone who is aged 17 and under at the time of the appointment this must be a p

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GP Focused Session with Marianne Oakes

30 min

Safeguarding: Marianne is our therapy lead, she is the person to speak to if you have questions relating to any safeguarding issues.

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GP Focused Session with Dr Yasmeen

30 min

Medical: Yasmeen is one of our doctors. She is a gender specialist who has been working with GenderGP as part of our multidisciplinary team, for a number of years. Yasmeen can talk you through medication, test results or anything else relating to the

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One-off Session at Final Review

30 min

An opportunity to discuss things before starting or taking the next steps in your medical treatment. You are welcome to book this with Marianne or with one of our doctors, depending on your preference.

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One-off Session with Marianne Oakes

50 min

An individual session with our head of therapy. As a trans woman who has helped hundreds of people with their transition, Marianne is available to share her insights and specialist knowledge. Read all about Marianne’s own journey here: https://www.ge

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Discovery Session with Counsellor - 50 minutes with Jayne

50 min

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Discovery Session with Counsellor - 50 minutes with Claire

50 min

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Discovery Session

30 min

This is an opportunity to speak to someone before you start on the Appraisal Pathway and embark on your journey with GenderGP. Depending on what you would most like to discuss, book with either the Pathway Team (process and procedure), the Wellbeing

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Parent & Family with Lori Beth

45 min

These sessions are aimed at family, friends, partners to answer questions and support them so that they are able to support their trans gender loved ones on their journey and throughout life.

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Trauma Therapy with Lori Beth

120 min

In these sessions, trauma specific methods of therapy are used to help the client get rid of any emotional charge surrounding traumatic experiences and to resolve any symptoms relating to these experiences. The sessions end when an appropriate place

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Let's Talk About Sex with Lori Beth

90 min

This session is specifically to talk about sex & physical intimacy and any concerns or worries around these areas. The session contains educational materials and resources to take away as appropriate. Content is tailored to the individual.

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Online Counselling - 50 minutes with Claire Booth

50 min

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One-off Session for Returning Patients

30 min

An opportunity to discuss things before restarting or taking the next steps in your medical treatment. You are welcome to book this with Marianne or with one of our doctors, depending on your preference.

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Online Counselling - 50 minutes with Jayne Olden

50 min

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Online Counselling - 50 minutes with Jayne Olden

50 min

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Online Counselling - 50 minutes with Jayne Olden

50 min

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Online Counselling - 50 minutes with Jayne Olden

50 min

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Online Counselling - 50 minutes with Jayne Olden

50 min

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Online Counselling - 50 minutes with Jayne Olden

50 min

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Online Counselling - 50 minutes with Jayne Olden

50 min

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Online Counselling - 50 minutes with Jackie Swarbrick

50 min

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Online Counselling - 50 minutes with Jackie Swarbrick

50 min

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Online Counselling - 50 minutes with Jackie Swarbrick

50 min

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Online Counselling - 50 minutes with Jackie Swarbrick

50 min

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Online Counselling - 50 minutes with Jackie Swarbrick

50 min

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Online Counselling - 50 minutes with Jackie Swarbrick

50 min

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Online Counselling - 50 minutes with Jackie Swarbrick

50 min

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Online Counselling - 50 minutes with Claire Booth

50 min

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Online Counselling - 50 minutes with Claire Booth

50 min

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Online Counselling - 50 minutes with Claire Booth

50 min

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Online Counselling - 50 minutes with Claire Booth

50 min

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Online Counselling - 50 minutes with Claire Booth

50 min

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Online Counselling - 50 minutes with Claire Booth

50 min

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Online Counselling - 50 minutes with Amy Walters

50 min

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Follow Up Session

30 min

A six-monthly session with a member of the Wellbeing team. These sessions enable you to let us know how you are doing and answer any questions you may have. Choose which member of the Team would be best suited to hear your thoughts and answer any que

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Legal Document Session - 30 minutes

30 min

If you need a report to accompany a passport marker change for a current patient under the age of 18 or if you require a formal diagnosis letter for anyone of any age who is a current GenderGP patient OR If you have also been requested to book a sess

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Legal Document Session - One Hour

60 min

If you need a report to accompany a passport marker change or formal letter of diagnosis for an individual who is NOT a current GenderGP patient, this is the session for you. ORIf you have also been requested to book a session with Dr Lori by a memb

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Counselling Session - Medium Rate

50 min

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Counselling Session - Lower Rate

50 min

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Counselling with Nico Novell

50 min

Nico is a qualified counsellor and psychotherapist who works in both English and Spanish. Nico has been working as a therapist for eighteen years, with over ten years in his own practice, and he has collaborated with various charities and third secto

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Counselling with Owen Smith

50 min

Owen has an active interest in the areas of gender, sexuality, and relationship diversity (GSRD) and how presenting issues (e.g. stigma, internalised shame, oppression, discrimination) can impact on mental health and psychological well-being. He sees

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Gender Recognition Certificate

60 min

If you need a medical report for the standard or alternative application route, then we can provide one.

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Counselling with James Byrne

55 min

James provides general counselling services in addition to his specialist interest areas of gender, sexuality and neurodiversity. When working with clients James uses an integrative approach in which the client's wants and needs are centred, working

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Counselling with Lori Beth

50 min

An opportunity to explore any concerns, issues or worries you may have about any part of your life. I am pragmatic so together we will choose the methods of work most appropriate for you.

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Speech and Language Therapy

50 min

I am a Speech and Language Therapist offering a dynamic approach to therapy that supports the development and transformation of your voice. My aim is to work with you and support you to realise the voice you want through guidance in creative, flexibl

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Pathway Consultation

30 min

This is a chance to discuss your treatment with a member of the Pathway Team who is Clinically Trained. This is an alternative to a doctor consultation when those are not available as well as being valuable in their own right, allowing you to discuss

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Counselling Session for Young People

50 min

Formal, scheduled sessions with our gender specialist counsellors to work through issues, challenges and barriers. These sessions offer a way to really dig deep and talk about what you are going through and plan your journey ahead. Available for you

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Follow Up Session

30 min

A six-monthly session with a member of the Pathway team. These sessions enable you to let us know how you are doing and answer any questions you may have. Choose which member of the Team would be best suited to hear your thoughts and answer any queri

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Online Counselling - 30 minutes with Jackie Swarbrick

25 min

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Counselling Session for Adults

25 min

Formal, scheduled sessions with our gender specialist counsellors to work through issues, challenges and barriers. These sessions offer a way to really dig deep and talk about what you are going through and plan your journey ahead. Available for you

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