60 min

Craig Behr is a Masters graduate from Thames Valley University in London, with an International Marketing Management Diploma from the Graduate School of Business and a Higher Certificate in Financial Markets.He has been studying Graphology which is t

60 min

Dr Kataria did research in 1995 to determine what effect laughing has on us. The results were so astounding he decided to develop Laughter YogaLaughter Yoga started with 5 people in 1995 and has now spread worldwide to more than 60 countries and mill

60 min

Designed to assist the learners with the approach and skills necessary to enter debt collection negotiations. It gives the learner a structured approach to the theory of negotiation easily enabling them to recognise the client’s approach and assistin

60 min

Supervisory management is the act of managing employees in a business. The supervisor or Manager should be able to ensure that their employees are as productive as possible. An ideal Supervisor should ensure that employees are motivated and have the

60 min

Supervisory management is the act of managing employees in a business. The supervisor or Manager should be able to ensure that their employees are as productive as possible. An ideal Supervisor should ensure that employees are motivated and have the

60 min

Many people want to be an event manager but do you have what it takes. We will ensure that you have everything you need from Planning and Preparation, Public Relations, Marketing and Media, right the way through to Check-lists and implementation. Thi

60 min

Project Management is a fantastic tool to keep you on track and informed when managing a project. Part 1 of the course, covers the basics including, the background of MS Project, how to define a project, adding resources to the project plan, and proj

60 min

Effectively writing a professional business report, letter or any correspondence is not always as easy as it seems. This course will guide and teach you how to create business documents that say what you mean and achieve the results you want. Structu

60 min

Concise minute taking is vitally important at business meetings. One needs to be able to attend meetings with confidence, including the taking, preparing and distributing of clear, concise and accurate meeting minutes. Attendees rely on you to provi

60 min

Sales Negotiation, Motivation and Closing the Deal. Every business needs a sales team that consistently meets stipulated targets, and more often than not, exceeds them. This type of success can be gained through the transfer of selling skills, w

60 min

Sales Negotiation, Motivation and Closing the Deal. Every business needs a sales team that consistently meets stipulated targets, and more often than not, exceeds them. This type of success can be gained through the transfer of selling skills, w

60 min

Every business needs a telesales team that consistently meets stipulated targets, and more often than not, exceeds them. This type of success can be gained through the transfer of selling skills, which are essential, but we believe that motivation is

60 min

The most advanced call centre technology in the world won't help your customers if your call centre agents don't have the skills to handle sales and customer service calls. Excellent telephone skills; prompt handling of customers needs; active listen

60 min

To effectively recruit, coach, monitor, disburse and counsel a happy staff compliment, a highly trained Human Resources practitioner is vital. This course will develop skills in strategic planning, job design, recruitment and selection, training and

60 min

This course was specifically tailored for senior management, directors, and business owners, and is aimed at providing invaluable insight into legally defensive disciplinary processes and the chairing of disciplinary hearings. Learn how to distinguis

60 min

This course covers the principles and practical aspects of performance appraisal, as well as equipping businesses with the legal requirements necessary for dealing with poor performance. Various methods & techniques are explored to equip manageme

60 min

Module 1 builds on your basic FrontPage knowledge, teaching you to apply dynamic effects and really understand the Outlook screen. In Module 2, you will learn to receive and reply to emails, use options, make attachments and modify your auto signatur

60 min

Access is a MS package that is vastly underused in many instances and offers a basic and yet comprehensive tool that you can use. This course will provide you the know-how to create tables, forms, queries and reports using the wizard. We will provide

60 min

Access Intermediate consists of four modules taking you from a comfortable beginner well into understanding the more intricate detail of Access. This course covers Queries, how to create, edit, name and sort queries. Focus is given to creating forms,

60 min

This course will provide attendees with the basic concepts required to produce business documents. For beginners, intermediate and advanced learners, you can choose the course that will give you the theory and practical know how that will make workin

60 min

This course will provide attendees with the basic concepts required to produce business documents. For beginners, intermediate and advanced learners, you can choose the course that will give you the theory and practical know how that will make worki

60 min

This course will provide attendees with the basic concepts required to produce business documents. For beginners, intermediate and advanced learners, you can choose the course that will give you the theory and practical know how that will make worki

60 min

Working with MS Excel can be extremely time-consuming and frustrating if you dont know how to use it properly. As a spreadsheet program Excel is one of the most popular applications to date. Our MS Excel training course teaches you how to use the int

60 min

Working with MS Excel can be extremely time-consuming and frustrating if you dont know how to use it properly. As a spreadsheet program Excel is one of the most popular applications to date. Our MS Excel training course teaches you how to use the int

60 min

Working with MS Excel can be extremely time-consuming and frustrating if you dont know how to use it properly. As a spreadsheet program Excel is one of the most popular applications to date. Our MS Excel training course teaches you how to use the int

60 min

The power of the presentation is great, and there is perhaps no more powerful and more accessible tool for creating world class presentations as Microsoft PowerPoint. Although it looks quite simple on the surface, PowerPoint has a lot of depth in i

60 min

The power of the presentation is great, and there is perhaps no more powerful and more accessible tool for creating world class presentations as Microsoft PowerPoint. Although it looks quite simple on the surface, PowerPoint has a lot of depth in its

60 min

Introduction to PCs, Windows, Email and Ms WordDescriptionA course for complete beginners. You will learn:The basics of how to use a PC or laptopThe Windows 10 operating system How to send and receive eMail How to create, edit, format and

60 min

Finance for “Non-financial Managers Course” the delegate gets understand key financial principles and apply them in a real-world context. Over the course of the program window, you will work your way through a series of modules that move from un