HearingAssist

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聯絡資訊

hearingassist.simplybook.me
HearingAssist, Roseville, 105 Alta Vista Avenue

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營業時間

星期日

店休
星期一

06:00 - 18:00
星期二

06:00 - 18:00
星期三

06:00 - 18:00
星期四

06:00 - 18:00
星期五

06:00 - 18:00
星期六

店休

公司資訊

OTC Hearing Aids Designed for Your Life

團隊組成

Tommy Rose

Andrew Hembree

Yvonne Walsh

Rick Unruh

Lauren Tambini

熱門服務

30 分鐘

HearingAssist has a staff of Licensed Personal Hearing Professionals, which includes Doctors of Audiology and Hearing Instruments Specialists who are experts in helping you to set up and program your new hearing aids.  This includes a discu

60 分鐘

30 分鐘

Connect with one of our product experts to discuss our hearing aid options that would best suit your hearing loss and lifestyle.

15 分鐘

If you have any questions about our the warranties on our products, please schedule this short appointment.  We will register your new hearing aids so that you get the full benefit of our warranties.

15 分鐘

Something not working right?  Please call our Care Team for assistance in getting your hearing aids back to where they provide the best hearing for you.

15 分鐘

If you have decide to return your hearing aids, our Team can  help you process that.  Please schedule this short appointment to set up returning the hearing aids to the appropriate place.

900 分鐘

Our products are sold in many retail stores and pharmacies.  For the closest location, please set up this short appointment so that we can find the closest retail store so that you can purchase our products directly.

30 分鐘

This appointment is in follow up to your initial fitting appointment.  We will check to make sure that you are hearing well, answer any questions that may have come up while you tried your new hearing aids, and make any necessary adjustments.&nb

30 分鐘

Whether you have a hearing test from elsewhere or you can take a hearing test on our website, our Professionals can discuss your hearing assessment with you to help you to better understand your hearing loss and how it may be affecting your lifestyle

Yes

Alex Mcclellan

9/28/2023, 7:13:10 PM
Your states name

Tha department of Justice consumer protection .. it actually works I made a complaint 4 years ago a company was not able to do bussiness in our state anymore
Sandra Toth

9/26/2023, 10:37:40 PM
No customer service

R hearing aid does not charge after being in charger overnight
Paul Forney

9/23/2023, 6:58:21 PM
Nonexistent after sale customer service

L stream hearing aid battery stopped holding a charge, over 8 weeks of multiple calls per week , still have not received a response. Complete waste of money!
Joe Zimmer

9/8/2023, 10:42:45 PM
No call after scheduling appointment

Downloaded app for scheduling an appointment onto my phone, then scheduled appointment for next available hearing specialist.
Bruce Quantock

5/12/2023, 10:24:38 PM
Poor service!!!

Dorian Hisatomi never called for the 2pm appointment. If you call the support number all you get is pre-recorded messages trying to sell you items not related to Hearing assist. Purchasing was a huge mistake.
Henry T Duncan

3/9/2023, 7:39:39 PM
Poor service

No one calls.
Margaret Kaser

3/8/2023, 6:32:26 PM
Not impressed.

I talked with a Tyler. And I was not overly impressed how he was able to help me. Couldn't really help me much on how my hearing assist stream was supposed to work. I guess I will work with it and figure out how to use it. Maybe someone else could help me more.
Dennis Mason

2/18/2023, 10:16:23 PM
No call back after schedule appointment

I am very disappointed in the customer service for this company. I tried three days in a row to schedule one was at 8 PM one was at 7 PM the following day and the third day was at 12 noon. No response from a person in your company. This is my third set of controls. The first that I got was an older model new in package and the rocker switch broke on it. The second set had battery issues would never charge to 100%. One day of charge to 64% and the following day it was only 52%, I would give negative stars but unfortunately I can only give it one star because that’s all that this app allowed me to do. I would like to hear back from somebody but I’m not holding out hope that that will happen so I’m on my third set and we’ll see how this one works out.
Frank Nigrelli

1/26/2023, 10:42:05 PM
Your Customer Service

In 10/06/22 I received a set of IQ4's to replace the set I had purchased and was well satisfied in 2020 but the batteries failed. Your rep suggested the IQ4's and I was not happy with them. I called technical support and connected with Yvonne Walsh. I explained my plight and she suggested I try a set of Controls. I received them on 10/21/22 and began the "learning curve" with them. After a few speed bumps and with support from your Customer Support i was able to get them to work fantastically! The only problem was they would not Charge to 100% ... typically in the 70 to 80% MAX. The hearing aids worked for about 4 to 5 hours MAX. But then ... I still had had the IQ$s and used them the remainder of the day. I connected with Yvonne and she gave me some tips ... RUN THE BATTERIES DOWN as low as you can ... clean the contacts in the charger and aids with light alcohol and or erasers. I tried these ... ALL TO NO AVAIL! ... all I could get was an occasional 90%. So, undaunted I tried to contact Yvonne and other C.S. reps. Couldn't raise anyone! Finally ... frustrated ... on 1-25-23 i tried after after having visited Walmart. Finally I connected with someone who after I explained my tale of woe ... Walked me thru your website and within an hour or so had an appointment with Dorian. She was understanding ... but was cautious in giving me a firm solution because the aids were past the 60 day limit. I have to admit that I tried calling as often as I could but got no response to my request for technical help or part replacement.
Barb Barker

1/23/2023, 6:54:48 PM
No one calls back

No one called me for my 10 am appointment. Called the call center at 10:22. They verified my phone was in the system. And sent a message marked urgent. Email notice verifying call had correct number. Called 3 times last week. 2nd message call center left was marked asap. I called the next day and they sent another message. Sent a written message over the weekend. No reply as of Monday afternoon. It's 12:52 and my 12:45 appointment has not called. Bought at Walmart Vision Center...no training offered and staff indicated no response to repeated requests for training.

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HearingAssist

聯絡資訊

營業時間

公司資訊

團隊組成

Tommy Rose

Andrew Hembree

Yvonne Walsh

Rick Unruh

Lauren Tambini

Amber Atkisson

Gabriel Gilbert

Patrick Muchiri

Dr. Amos, Kathy

Rick Abromeit

Gorge Puebla

Dr. Kathy Colapinto

Kristen Moffitt

Dr. Amy Ledbetter

Dorian Hisatomi

Jessica Lyons

Chelsea Skaggs

Tayler Gammon

Tyler Blatchford

熱門服務

30 Minute Professional Hearing Aid Fitting/Warranty Registration

60 Minute Professional Hearing Aid Fitting/Warranty Registration

Connect with a Hearing Product Specialist

Warranty Question/Registration

Repair Needed

Return Hearing Aids

Find your nearest retailer?

Professional Follow-up Appointment

Pre-Purchase Hearing Loss Consultation

Alex Mcclellan

Sandra Toth

Paul Forney

Joe Zimmer

Bruce Quantock

Henry T Duncan

Margaret Kaser

Dennis Mason

Frank Nigrelli

Barb Barker

留下好評