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Met Council Emergency Rental Assistance

Opening hours

  • Sunday

    Day off

  • Monday

    9:00 AM - 6:00 PM

  • Tuesday

    9:00 AM - 6:00 PM

  • Wednesday

    8:00 AM - 6:00 PM

  • Thursday

    8:00 AM - 6:00 PM

  • Friday

    9:00 AM - 6:00 PM

  • Saturday

    Day off

About the company

Are you a tenant behind on your rent due to the COVID-19 pandemic? Are you a property owner with tenants who have unpaid rent due to the COVID-19 pandemic? We are here to help! 

Met Council is a lead provider of the New York State Emergency Rental Assistance Program (ERAP) to Brooklyn neighborhoods. This program provides significant economic relief to help low and moderate-income households at risk of experiencing homelessness or housing instability by providing rental arrears, temporary rental assistance and utility arrears assistance.

If you are interested in assistance to help you or your tenants stay in a home, please contact us for eligibility and application assistance.

Applications will be accepted starting June 1, 2021, at 9 a.m. The ERAP Application Portal is available here.

You can also reach one of our case workers by emailing If emailing, please include your name and a number where we can call you back and leave a voicemail if necessary. 



Households approved for ERAP may receive:

Up to 12 months of rental arrears payments for rents accrued on or after March 13, 2020.

Up to 3 months of additional rental assistance if the household is expected to spend 30 percent or more of their gross monthly income to pay for rent.

Up to 12 months of electric or gas utility arrears payments for arrears that have accrued on or after March 13, 2020. (A household must be eligible for rental arrears payments in order to apply for utility arrears payments as well.  A household cannot only apply for utility arrears).

Payments will be made directly to the landlord/property owner and utility company on behalf of the tenant. Property owners may initiate an ERAP application on behalf of tenants who are otherwise eligible for ERAP. Tenant applicants will be notified of the amounts paid on their behalf. 

Eligibility Criteria: 

New York residents may be eligible for ERAP if they meet all of the following criteria:

They fell behind in rent since the COVID-19 pandemic began on or after March 13, 2020; AND

They qualified for unemployment benefits OR have lost income and/or have an increase in expenses due to the COVID-19 pandemic; AND

They have a monthly gross (before tax) household income below 80% of Area Median Income (AMI) or $85,950 for a family of three.

A household may qualify based on current income or calendar year 2020 income that is at or below 80 percent AMI.

Households eligible for rental arrears may also be eligible for help paying utility arrears at the same rental unit.

Our team

Leslie Rodriguez

Laura Rice

Esther Rosas

Cricely Fuentes

Adam Schutz

Dawn Lawrence

Juan Salinas

Top services

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Documentation Uploading

40 min

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60 min

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Application Assistance Appointment - Reminder - Code: NYCBKMCJP!

90 min

Client Name:          Desiree Gibbs Client Phone Number:     7182107287           Client Address:         57 Herkimer St, Apt 401 Brooklyn, NY 11216&nbsp

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Status Call Appt

60 min

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LL calls/OTDA

60 min


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