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RSPCA Victoria

Opening hours

  • Sunday

    Day off

  • Monday

    9:00 AM - 6:00 PM

  • Tuesday

    9:00 AM - 6:00 PM

  • Wednesday

    9:00 AM - 6:00 PM

  • Thursday

    9:00 AM - 6:00 PM

  • Friday

    9:00 AM - 6:00 PM

  • Saturday

    9:00 AM - 6:00 PM

About the company

RSPCA Victoria is a non-government, community-based charity that works to prevent cruelty to animals.

Our team

Liam Deans-Pope

Dr Gabrielle Carter

Dr Kelene Phoa

Dr Caroline Thursfield

Campbell Barclay

Daniela Pelgrim

Top services

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Behaviour Consultant – Coaching session

60 min

This appointment is a1 hour consultation and training session for appropriate ‘less complicated’ clients. Cost: $175

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Behaviour Consultant – New client consultation

90 min

This appointment includes:1.5 - 2 hour consultationTreatment plan1 x 15minute phone call within 4 weeks of consultCost: $349

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Behaviour Consultant – Existing client consultation

60 min

This appointment includes:45minute consultationReview progress Modify your treatment plan Post consultant notes via email This appointment can only be booked if you have previously attended a new client consultation.Cost: $175 

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Veterinary behaviour specialist - New client consultation

90 min

This appointment includes:1.5 - 2 hour consultation2 x 15 minute phone call (within 8 weeks of consultation)Pet's mental and physical assessmentMedication and treatment planYour general vet may recommend this consultation first. Cost: $849

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Veterinary behaviour specialist - Existing client consultation

60 min

This appointment includes:1hour consultation1 x 15 minute phone call within 8 weeks of consultReview medications Review progress Modify your treatment plan Written report This appointment can only be booked if you have previously attended a new clie

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Veterinary consultation - New client

90 min

This appointment includes:1.5 - 2 hour consultationMedication and treatment planPet's mental and physical assessment2 x 15 minute phone call (within 8 weeks of consultation)Your general vet may recommend this consultation first Cost: $499

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Veterinary consultation - Existing client

60 min

This appointment includes:1 hour consultationReview medications Review progress Modify your treatment plan Written report 1 x 15 phone call (within 8 weeks of consultation) This appointment can only be booked if you have previously attended a 'Fir

Reviews

12 reviews

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  • Review user image

    Saskia Adams

    9/27/2024, 1:37:53 PM

    Good Behaviour Team

    We at Forever Friends Animal Rescue have been consulting Dr Gabrielle and her Team for several years now for many of our rescued dogs and cats. We cannot recommend them highly enough for their compassion and care.

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    Scott Voltan

    7/21/2024, 1:58:41 AM

    Truly remarkable people and support

    We cannot be thankful enough for the great help we have received from staff at the RSPCA! The vet receptionist was so kind and introduced me to Dr. Gabrielle Carter and Dr. Kelene Phoa -who were both so amazing and saved us :) Thank you.

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    Cody Moore-spillett

    6/19/2024, 6:54:49 AM

    Exceptional help !

    Liam has been fantastic! He has given us a better understanding of our cat's behaviours, needs and appropriate solutions. Super helpful for workshopping ideas based off of feedback and is very understanding and non-judgemental about everything. Super lovely and would recommend without any hesitation!!

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    Ann Margaret Laidlaw

    5/24/2024, 10:46:32 AM

    For the Love of Tommy

    Living in the inner city can be quite stimulating for an energetic border collie cross puppy such as my Tommy. Liam has given me valuable understanding of Tommy's responses to his surroundings, which helps me guide him towards being less reactive and more capable of walking with a loose leash. Tommy enjoys his visits to the RSPCA as he loves Liam, the toys and the yummy treats.

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    Karlie Day

    4/9/2024, 9:04:20 AM

    Worth every cent!

    The staff were so kind and supportive, I felt there was no judgement and nothing but the goal of seeing me and my pet succeed.

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    Paula Martin

    1/14/2024, 1:28:33 AM

    Valuable Training

    Liam visited to help me with my 3 Rottweiler that have developed a reluctance to be separated. I received some training tips to follow until the next visit.

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    Amanda

    10/10/2023, 10:05:14 AM

    Valuable training!

    Our 6 month old border collie is very smart and bordering on having ocd tendencies. Liam and Dr Kelene have visited twice now and helped us learn to redirect his more obsessive behaviours along with help on leash walking, digging holes and jumping on elderly parents and grandchildren! We have learnt so much and feel confident we are training our dog correctly.

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    Liz Cummins

    8/19/2023, 3:06:47 AM

    Highly Valuable

    My dog Eddie (a foster from the RSPCA who has anxiety issues) and I have met with Liam and Dr Kelene on two occasions, the first for a full assessment and thorough report which was so useful for information and positive behaviour techniques. Liam also demonstrated these during the first session. I then applied these techniques with Eddie over the intervening weeks with success. We then returned to see Liam about 6 weeks later to check in and do a practical walk outside to see how the positive behaviour techniques were working - which was incredibly useful. There is still work for us to do with Eddie, but many thanks to the Good Pet Behaviour Clinic for getting us on the way!! More owners should seek support from a service like this one!

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    Donna Gallo

    5/23/2023, 11:29:24 AM

    Good behaviour visit

    My hubby and I met with Liam and Dr Phoa to work out a plan for dealing with our beautiful staffy Zimi who gets very excited around people and cannot calm down. Liam asked many questions to fully understand our situation & offered advice to help us get the best out of Zimi. I am confident with the help & support we received that we will be able to have Zimi inside with our guests implementing what we learnt today and not have to put her outside as we have had to do in the past

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    Donna Gallo

    5/23/2023, 11:23:28 AM

    Good behaviour visit

    My hubby and I met with Liam and Dr Phoa to work out a plan for dealing with our beautiful staffy Zimi who gets very excited around people and cannot calm down.

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