Let's talk! During this consult we will discuss what are the problem areas in your customer service and how Foresee Academy and Consultancy's range of dynamic services can help! 

So, book your free consultation and let us get you on the road to fantastic customer service!

• Sector Selection: Business and Education

Take your customer service to the next level with high quality customer service training. With almost 10 years of hands on customer service experience and training knowledge, our expert trainer, is ready to equip you and your staff with the deep dive knowledge needed to transform your customer service and take your business to the next level!

• Sector Selection: Business and Education

Call monitoring is more than simply listening to calls and writing reports. Quality control/ management staff must be equipped with the necessary skills and tools needed to monitor and analyze calls. In addition, they must be able to scrutanize the efficiency and effectiveness of the CSR, whose ultimate goal should be to transform every caller into a satisfied customer. 

• Sector Selection: Business and Education

Between answering customer emails and calls to responding to request on social media, what time do you have to focus on running your business!?

No need to fear, Foresee is here! We source and train, the best customer service specialists to suit your company's needs, whatever the business! 

So, book your free consultation and business analysis and let's take the guess work and stress out of your customer service operations! 

Please note: Pricing and details for this service will be provided 

• Sector Selection: Business and Education

Your customer service team plays a vital role in your customer's experience. It’s a direct link between your company and your customers. Companies that provide exceptional customer service use this as a selling point to set their brand apart from the competition.

Why not take your company to the next level with a dynamic quality assurance programme. A good quality assurance program provides the foundation of amazing customer service by providing solid data to help you determine if you’re business is meeting it's goals, following correct processes, remaining compliant, and achieving the outcomes you need.

So, book your free consultation and business analysis today and let's dive into how our quality control packages can best suit your business' needs. 

• Sector Selection: Business and Education