Weill Cornell Medicine - Information Technologies and Services
Contacts
- wcmc.simplybook.me
- ITS Virtual Hub (MacOS Upgrades Only)
- SmartDesk @ 575 Lex *** CLOSED ***, 575 Lexington Avenue, 3rd Floor, 10022, New York
- SmartDesk @ WCMC Library (on site), 1300 York Avenue, Wood Library, 10065, New York
- *** DO NOT USE. FOR TESTING BY ITS ONLY. ***
Opening hours
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الأحد
يوم عطلة
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الإثنين
09:00 - 17:00
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الثلاثاء
09:00 - 17:00
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الأربعاء
09:00 - 17:00
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الخميس
09:00 - 17:00
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الجمعة
09:00 - 17:00
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السبت
يوم عطلة
About the company
The Information Technologies & Services Department (ITS) provides comprehensive IT infrastructure, management, service, and support for the Weill Cornell Medical College community. With its wide range of expertise in new and emerging technologies, ITS plays a vital role in advancing the institution’s mission in education, biomedical research, and patient care.Our team
SMARTdesk 1300 York Avenue -1
R1A - 9:30 AM
R4A - 3:00 PM
R2A - 11:00 AM
R3A - 1:30 PM
SMARTdesk 1300 York Avenue -2
Top services
Student Device Tagging (not Smartphones)
30 دقيقة
WCM students can make an appointment (1 device per appointment) to have their laptop or tablet tagged by our technicians to give you access to your email and calendar, and our secure wireless network.
Smartphone Registration Help
30 دقيقة
New smartphone? You no longer need an in-person appointment to “tag” your phone. Visit the Self-register site for instructions – but you can always still get help at our SMARTDesk if you need it.
Laptop / Mobile Device Service
60 دقيقة
Laptop won't boot? Can't connect to the wireless network with your smartphone or tablet? Tagging a new laptop or tablet? Book an appointment to get help with your device.
Remote Work Support
30 دقيقة
Need help working remotely? Book an in-person appointment to get assistance with common remote work tools like VPN or Zoom. For self-service help, see our IT Service & Remote Work Resources. If you're already remote, please book a visit in
Device Pickup/Dropoff
60 دقيقة
Did you drop off your device for setup or repairs? Have you been allocated a new laptop or tablet from ITS? Returning an Evergreen laptop? Schedule your appointment to pick up or drop off a device.
Epic Go-Live Support
30 دقيقة
Need assistance related to Epic Go-Live? Book an appointment to get help with your mobile device.
International Loaner Pick Up/Drop Off
60 دقيقة
Set Up/Drop Off for International Loaners. This includes Mobile Phones and Laptops. Set Up for mobile devices requires a minimum of an hour.
Reviews
23 reviews