Ícone da empresa

Weill Cornell Medicine - Information Technologies and Services

Horário de abertura

  • Domingo

    Dia de folga

  • Segunda-feira

    09:00 - 17:00

  • Terça-feira

    09:00 - 17:00

  • Quarta-feira

    09:00 - 17:00

  • Quinta-feira

    09:00 - 17:00

  • Sexta-feira

    09:00 - 17:00

  • Sábado

    Dia de folga

Sobre a empresa

The Information Technologies & Services Department (ITS) provides comprehensive IT infrastructure, management, service, and support for the Weill Cornell Medical College community. With its wide range of expertise in new and emerging technologies, ITS plays a vital role in advancing the institution’s mission in education, biomedical research, and patient care.

Nossa equipe

SMARTdesk 1300 York Avenue -1

R1A - 9:30 AM

R4A - 3:00 PM

R2A - 11:00 AM

R3A - 1:30 PM

SMARTdesk 1300 York Avenue -2

Top services

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Student Device Tagging (not Smartphones)

30 min

WCM students can make an appointment (1 device per appointment) to have their laptop or tablet tagged by our technicians to give you access to your email and calendar, and our secure wireless network.

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Smartphone Registration Help

30 min

New smartphone? You no longer need an in-person appointment to “tag” your phone.  Visit the Self-register site for instructions – but you can always still get help at our SMARTDesk if you need it.

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Laptop / Mobile Device Service

60 min

Laptop won't boot? Can't connect to the wireless network with your smartphone or tablet? Tagging a new laptop or tablet? Book an appointment to get help with your device.

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Remote Work Support

30 min

Need help working remotely? Book an in-person appointment to get assistance with common remote work tools like VPN or Zoom. For self-service help, see our IT Service & Remote Work Resources. If you're already remote, please book a visit in

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Device Pickup/Dropoff

60 min

Did you drop off your device for setup or repairs?  Have you been allocated a new laptop or tablet from ITS?  Returning an Evergreen laptop? Schedule your appointment to pick up or drop off a device.

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Epic Go-Live Support

30 min

Need assistance related to Epic Go-Live?  Book an appointment to get help with your mobile device.

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International Loaner Pick Up/Drop Off

60 min

Set Up/Drop Off for International Loaners. This includes Mobile Phones and Laptops. Set Up for mobile devices requires a minimum of an hour. 

Comentários/Avaliações

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