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Foresee Academy and Consultancy

Horário de abertura

  • Domingo

    Dia de folga

  • Segunda-feira

    09:00 - 15:00

  • Terça-feira

    Dia de folga

  • Quarta-feira

    Dia de folga

  • Quinta-feira

    Dia de folga

  • Sexta-feira

    09:00 - 15:00

  • Sábado

    Dia de folga

Sobre a empresa

At Foresee Academy and Consultancy, we are committed to helping you transform your customer service operations. With almost ten years of hands on customer service experience, our founder Shanice Shepherd is dedicated to equipping customer service professionals and business owners with the deep dive knowledge needed to excel in the customer service role and transformed their business. Want to learn more? Book a free 20 minute consultation to discuss how we can transform your customer service and help your business grow! 

Nossa equipe

Shanice Shepherd

Top services

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Free Consultation

20 min

Let's talk! During this consult we will discuss what are the problem areas in your customer service and how Foresee Academy and Consultancy's range of dynamic services can help! So, book your free consultation and let us get you on the road to f

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Customer Service Training- Business/Group

90 min

Take your customer service to the next level with high quality customer service training. With almost 10 years of hands on customer service experience and training knowledge, our expert trainer, is ready to equip you and your staff with the deep dive

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Call Monitoring / Quality Assurance Training

90 min

Call monitoring is more than simply listening to calls and writing reports. Quality control/ management staff must be equipped with the necessary skills and tools needed to monitor and analyze calls. In addition, they must be able to scrutanize the e

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Call Center / Customer Service Management- Small/Medium sized business

60 min

Between answering customer emails and calls to responding to request on social media, what time do you have to focus on running your business!?No need to fear, Foresee is here! We source and train, the best customer service specialists to suit your c

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Quality Control and Call Monitoring Management

60 min

Your customer service team plays a vital role in your customer's experience. It’s a direct link between your company and your customers. Companies that provide exceptional customer service use this as a selling point to set their brand apart from the

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