YNAP
Opening hours
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Sunday
Day off
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Monday
11:00 AM - 5:00 PM
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Tuesday
11:00 AM - 5:00 PM
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Wednesday
11:00 AM - 5:00 PM
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Thursday
1:30 PM - 5:00 PM
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Friday
1:30 PM - 5:00 PM
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Saturday
Day off
About the company
YOOX NET-A-PORTER GROUP is the world’s leading online luxury fashion retailer. The Group is a Global company with Anglo-Italian roots, the result of a game-changing merger, which in October 2015, brought together YOOX GROUP and THE NET -A-PORTER GROUP; the two companies had revolutionized the luxury fashion industry since their birth in 2000. YOOX NET-A-PORTER GROUP is a unique business with an unrivalled offering including multi-brand in-season online stores NET-A-PORTER, MR PORTER, multi-brand off-season online stores YOOX and THE OUTNET, as well as numerous ONLINE FLAGSHIP STORES, all “Powered by YNAP”. Through a joint venture established in 2012, YOOX NET -A-PORTER GROUP has partnered with Kering to manage the ONLINE FLAGSHIP STORES of several of the French Group's luxury brands. Uniquely positioned in the high growth online luxury sector, YOOX NET-A-PORTER GROUP has an unrivalled client base of more than 2.5 million high-spending customers, 27 million monthly unique visitors worldwide and combined 2015 net revenues of €1.7 billion. The Group has offices and operations in the United States, Europe, Japan, China and Hong Kong and delivers to more than 180 countries around the world. YOOX NET-A-PORTER GROUP is listed on the Milan Stock Exchange as YNAP. For further information: www.ynap.com.Our team
YNAP World Class Service – Telephone Task
YNAP
London
YNAP World Class Service – Telephone Task
Speak to Simon
YNAP
London
Speak to Simon
Top services
Customer Care Role-Play-Stage 3
30 min
ONLY BOOK THIS SECTION IF YOU HAVE ALREADY SPOKEN TO RECRUITMENT AND PASSED THE TYPED TEST
YNAP
London
Customer Care Role-Play-Stage 3
Speak to Simon
15 min
YNAP
London
Speak to Simon
Screening call with Charlie
15 min
Screening call with Charlie Cruickshanks (Recruitment Partner) in regards to the Distribution Trainer role
YNAP
London
Screening call with Charlie
YNAP - Telephone Task - London Premier Adviser
30 min
You will be assessed on the following in these calls: You demonstrating luxury customer service You are prepared You are willing to help You are friendly and able build rapport
YNAP
London
YNAP - Telephone Task - London Premier Adviser
Reviews
87 reviews